Welcome to Sugar Cravings! These Terms and Conditions govern your use of our website, https://www.sugarcravings.com (the “Site”), and the purchase of our baked goods. By accessing or using our Site, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. General

The Site is owned and operated by Sugar Cravings, a home bakery based in Mulund, Mumbai, 400081.By using the Site, you represent that you are at least 18 years old or have obtained parental consent to use the Site.We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the Site constitutes your acceptance of the revised terms.

2. Orders

All orders are made to order and subject to availability of ingredients.To place an order, you must provide accurate and complete information, including your name, address, phone number, and payment details.We reserve the right to refuse or cancel any order at our discretion.

3. Pricing and Payment

All prices on the Site are listed in Indian Rupees (INR) and are subject to change without notice.Payment must be made in full at the time of order placement. We accept [list accepted payment methods, e.g., credit/debit cards, UPI, etc.].In case of any pricing errors on the Site, we reserve the right to cancel the order and refund the amount paid.

4. Delivery

We offer home delivery within Mumbai. Delivery fees may apply and will be specified at the time of order.Delivery times are estimated and may vary due to factors beyond our control, such as traffic or weather conditions.We are not responsible for delays or damages caused by third-party delivery services.

5. Cancellation and Refunds

Orders can be cancelled up to 24 hours before the scheduled delivery time. Please refer to our Refunds & Returns Policy for more details.Refunds will be processed for eligible cancellations and quality issues as outlined in our Refunds & Returns Policy.

6. Product Information

We strive to provide accurate descriptions and images of our products. However, actual products may vary slightly in appearance due to the handmade nature of our baked goods.Our products may contain allergens such as nuts, dairy, eggs, gluten, etc. Please notify us of any allergies or dietary restrictions at the time of order.

7. Intellectual Property

All content on the Site, including text, images, graphics, logos, and trademarks, is the property of Sugar Cravings and is protected by applicable intellectual property laws.You may not use, reproduce, distribute, or display any content from the Site without our prior written consent.

8. Limitation of Liability

Sugar Cravings is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products.Our liability is limited to the amount paid for the specific order in question.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India.Any disputes arising from or related to these Terms and Conditions or the use of the Site shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: sugarcravings24@gmail.comPhone: +91 9594 198184 (Heena Mistry)Address: Sugar Cravings, Mulund, Mumbai, 400081

Thank you for choosing Sugar Cravings. We appreciate your business and look forward to serving you with our delicious baked goods.

This Terms and Conditions page outlines the rules and regulations for using the Site and purchasing our products. By using the Site, you agree to comply with these terms.